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Resolved

Microsoft Delivery Issues

Sep 4, 2026 at 10:35am UTC
Affected services
SMTP Outbound

Resolved
Sep 4, 2026 at 12:52pm UTC

We've seen a significant improvement in delivery rates and confident this is now resolved. Any deferred emails should resend again shortly.

Updated
Sep 4, 2026 at 11:42am UTC

Microsoft have declared an active incident (EX1467029).

Created
Sep 4, 2026 at 10:35am UTC

Microsoft is experiencing delivery issues, we're only seeing this in the New York region currently.

Customers may experience elevated 451 4.7.500 Server busy. Please try again later from {IP_ADDRESS} errors.

We will continue to monitor and have opened a case with Microsoft.