Incidents | JetEmail Incidents reported on status page for JetEmail https://status.jetemail.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2408123ebf081094d21d364a5e638b13.png Incidents | JetEmail https://status.jetemail.com/ en Outbound SMTP Maintenance https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 12:00:00 -0000 https://status.jetemail.com/incident/716043#e4ff6ecf8e0811f978dd13991acfa2258d1da892f7f85a6022656ee1c0a0d3e3 Maintenance completed Outbound SMTP Maintenance https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. Outbound SMTP Maintenance https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. Outbound SMTP Maintenance https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. Dashboard Maintenance https://status.jetemail.com/incident/621914 Sat, 19 Jul 2025 05:00:00 -0000 https://status.jetemail.com/incident/621914#f39d4381df7fd4dc771982ca154dc66091f68fbbb5677921af64efbfa875be72 Maintenance completed Dashboard Maintenance https://status.jetemail.com/incident/621914 Sat, 19 Jul 2025 05:00:00 -0000 https://status.jetemail.com/incident/621914#f39d4381df7fd4dc771982ca154dc66091f68fbbb5677921af64efbfa875be72 Maintenance completed Dashboard Maintenance https://status.jetemail.com/incident/621914 Fri, 18 Jul 2025 20:00:00 -0000 https://status.jetemail.com/incident/621914#153adfd9c60b962f3638a88dae70aefc1ef8ea33c8525026fb3edb7f351377d1 We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4-8 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! Dashboard Maintenance https://status.jetemail.com/incident/621914 Fri, 18 Jul 2025 20:00:00 -0000 https://status.jetemail.com/incident/621914#153adfd9c60b962f3638a88dae70aefc1ef8ea33c8525026fb3edb7f351377d1 We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4-8 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:47:36 -0000 https://status.jetemail.com/incident/612160#441a3b8b2135ad0bb91c12a40e154789ca3e82f180dd79c8c9f16a8181ac9c11 Maintenance completed Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:47:36 -0000 https://status.jetemail.com/incident/612160#441a3b8b2135ad0bb91c12a40e154789ca3e82f180dd79c8c9f16a8181ac9c11 Maintenance completed Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! Dashboard Maintenance https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements!