Incidents reported on status page for JetEmail https://status.jetemail.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2408123ebf081094d21d364a5e638b13.png https://status.jetemail.com/ en https://status.jetemail.com/incident/838260 Mon, 02 Mar 2026 21:19:00 -0000 https://status.jetemail.com/incident/838260#ff0916110d932968e29eac50badbccf50c1238c74d85187387b4d94ba40212b4 This has now been resolved and mail is now routing through Sydney. https://status.jetemail.com/incident/838260 Mon, 02 Mar 2026 21:14:00 -0000 https://status.jetemail.com/incident/838260#465c6899bafcc7b77ae69b539a306e2fd5e690d0d1007de14612899301e01e7f We are experiencing an issue in our Sydney region and have re-routed traffic to the nearest region. Our team is investigating the issue further and will provide updates shortly. https://status.jetemail.com/incident/835539 Fri, 27 Feb 2026 22:10:00 -0000 https://status.jetemail.com/incident/835539#f5a9cb868fc06cb09f7fd0dc1a4a7d17e70028e41892edd9ac72ebf09cc41bb7 The cloud provider has recovered and New York is back online. No mail was lost during this degraded period. https://status.jetemail.com/ Fri, 27 Feb 2026 22:07:31 +0000 https://status.jetemail.com/#20387e9477122296bc7406a2231789d0a0d24f881b3dcf2ec9f6197222749363 New York recovered https://status.jetemail.com/incident/835539 Fri, 27 Feb 2026 21:20:00 -0000 https://status.jetemail.com/incident/835539#277f0aae836411b650d1a05cfd9feb8d3d70a43c49fbca186881918055454e9b Our cloud provider is having an outage in New York. We have re-routed around New York until they resolve the issue. https://status.jetemail.com/ Fri, 27 Feb 2026 21:10:34 +0000 https://status.jetemail.com/#20387e9477122296bc7406a2231789d0a0d24f881b3dcf2ec9f6197222749363 New York went down https://status.jetemail.com/ Wed, 28 Jan 2026 07:21:15 +0000 https://status.jetemail.com/#00604692a5612f3d668565e7b642da3c31a05e00d6049d2c5a894177c3c94e63 Amsterdam recovered https://status.jetemail.com/ Wed, 28 Jan 2026 07:03:35 +0000 https://status.jetemail.com/#00604692a5612f3d668565e7b642da3c31a05e00d6049d2c5a894177c3c94e63 Amsterdam went down https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:28:34 -0000 https://status.jetemail.com/incident/779333#0a15d97a3fad205a54e16030c71bcd066ff34d726160840628d555b8b6b4678a Maintenance completed https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:28:34 -0000 https://status.jetemail.com/incident/779333#0a15d97a3fad205a54e16030c71bcd066ff34d726160840628d555b8b6b4678a Maintenance completed https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:28:34 -0000 https://status.jetemail.com/incident/779333#0a15d97a3fad205a54e16030c71bcd066ff34d726160840628d555b8b6b4678a Maintenance completed https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/779333 Sun, 14 Dec 2025 00:00:52 -0000 https://status.jetemail.com/incident/779333#c86328c234555ab74b7b66df48b904998473896d8cc45d887a4bf09ea7c590f5 We’ll be performing scheduled maintenance as we migrate to a new cloud provider. Expected downtime is just a few minutes during BGP convergence. No major impact expected. https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 12:00:00 -0000 https://status.jetemail.com/incident/716043#e4ff6ecf8e0811f978dd13991acfa2258d1da892f7f85a6022656ee1c0a0d3e3 Maintenance completed https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. https://status.jetemail.com/incident/716043 Sun, 14 Sep 2025 10:00:00 -0000 https://status.jetemail.com/incident/716043#ad0abc9146646cfb14b46688e7b11df944cbbcfae67287cb71178802ae12f246 We’re migrating from our current ZoneMTA platform to our new in-house email delivery system. Impact: Outbound email: May experience brief delays or a short pause during the migration. Inbound email: Unaffected — incoming mail will continue to flow normally. The maintenance window is scheduled for up to 2 hours, but we expect the actual impact to be only 5–10 minutes. This upgrade will enhance performance, reliability, and scalability across our email platform. Our team will be closely monitoring throughout the process to ensure a smooth transition. https://status.jetemail.com/incident/621914 Sat, 19 Jul 2025 05:00:00 -0000 https://status.jetemail.com/incident/621914#f39d4381df7fd4dc771982ca154dc66091f68fbbb5677921af64efbfa875be72 Maintenance completed https://status.jetemail.com/incident/621914 Sat, 19 Jul 2025 05:00:00 -0000 https://status.jetemail.com/incident/621914#f39d4381df7fd4dc771982ca154dc66091f68fbbb5677921af64efbfa875be72 Maintenance completed https://status.jetemail.com/incident/621914 Fri, 18 Jul 2025 20:00:00 -0000 https://status.jetemail.com/incident/621914#153adfd9c60b962f3638a88dae70aefc1ef8ea33c8525026fb3edb7f351377d1 We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4-8 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! https://status.jetemail.com/incident/621914 Fri, 18 Jul 2025 20:00:00 -0000 https://status.jetemail.com/incident/621914#153adfd9c60b962f3638a88dae70aefc1ef8ea33c8525026fb3edb7f351377d1 We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4-8 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:47:36 -0000 https://status.jetemail.com/incident/612160#441a3b8b2135ad0bb91c12a40e154789ca3e82f180dd79c8c9f16a8181ac9c11 Maintenance completed https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:47:36 -0000 https://status.jetemail.com/incident/612160#441a3b8b2135ad0bb91c12a40e154789ca3e82f180dd79c8c9f16a8181ac9c11 Maintenance completed https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements! https://status.jetemail.com/incident/612160 Sun, 06 Jul 2025 00:00:00 -0000 https://status.jetemail.com/incident/612160#00deb958a1423145ce9dc739cf8ff76c231f7d33230824530bf66278e75ad72f We will be performing essential database migration and dashboard maintenance on Sunday, which will take approximately 4 hours. During this time, parts of the dashboard may be unavailable or show delayed data. This work is part of moving our system from SQLite to ClickHouse to improve performance and reliability. Email delivery will not be impacted during this time. Thank you for your understanding and patience while we make these improvements!